“Since moving to full service by CRT our costs have gone way down… I think it is remarkable what CRT has accomplished. If I could chart the satisfaction level of the computer users at Gallagher Uniform compared to what it used to be before new servers and scheduled service it would be an impressive chart. Buying new servers and letting you maintain them certainly was the right move for us. Thanks.”
–Mike Gallagher, Gallagher Uniform, Battle Creek MI
“You get things done, not only do you do your job, you bring new fresh ideas to our business… You provide a service, a darn good one… We appreciate the ideas that have been implemented to save us money!”
–Doug Shafer, Shafer Brothers, Albion MI
“Personally, it’s the people who work at CRT! I have been impressed with the speedy response our facility receives regardless of the issue or the time of day. As a challenged computer LTC Administrator, the staff at CRT makes everything easy for me. You all have a knack of teaching at the level the operator understands and the patience to match. CRT has led us into great decisions as our facility has grown with our IT needs and we trust you!”
–Donna Mahoney, Calhoun County Medical Care Facility, Battle Creek MI
I have been working with CRT for the past four years. During that time, not only has CRT been responsive to emergencies but they have been proactive and supportive in developing our IT strategic plan. Because they have made the effort to understand our industry as well as our organization and culture, CRT is able to tailor solutions and recommendations that meet our current needs and future plans. As a result, CRT has been an outstanding partner in helping Thornapple Manor navigate our current and future business challenges.
–Don Haney, Thornapple Manor, Hastings MI
Recently, I had an urgent need for technical assistance with a personal laptop and called your company for help. Plagued with Vista compatibility issues, I was facing a deadline for an important presentation and could not get a driver download to work with my data projector. Michael stepped up to address this issue on an urgent basis and performed a total installation of Windows 7. My problem was solved in less time than I expected, and subsequent video editing counsel from you was an added bonus to the computer repair. Everyone involved was very helpful and friendly. My experience with your team exceeded my expectations and raised my standard of customer satisfaction for an IT consulting firm.
I look forward with confidence to a continued future relationship with CRT.
–Frederick P. Darin, O.D., Eye Care Associates of Charlotte, Charlotte MI
CRT has been our IT vendor for over 11 years and we are very pleased with their services. We continue to use CRT because they fix problems in a very timely fashion, their engineers are great to work with, and they are able to come up with creative, effective and cost efficient solutions for our technology challenges. I love it that they can handle our problems quickly and sometimes even remotely. We have developed a great relationship over the years and they have learned our business and have effectively tailored our technology needs to our industry and budget.
–Shannon Rose, Battle Creek/Calhoun County Convention and Visitors Bureau, Battle Creek MI
CRT is a great compliment to Brunswick’s existing IT staff. CRT has worked on several domestic and international projects for us. From project planning and sourcing to strategic implementation, we can count on CRT’s experience and technical expertise. I personally have been a customer for over 10 years and CRT continues to impress.
–Rob Brydon, Brunswick, Lake Forest IL
We have worked with CRT for 10+ years and have never been dissatisfied. Whenever we have a new project, they present multiple methods of achieving the desired goals and then help us understand the pros, cons and costs involved with each method. As a result, we always feel that we are making a truly informed decision. At no point have we felt that they over-promised or under-delivered on a product or service.
–Tyrone Fleeman, John D. Bradshaw PC, Kalamazoo MI
